Privacy Policy

Information We Collect

We collect information you provide directly to us, information collected automatically when you use our site, and information from third parties such as payment processors and shipping carriers.

Information You Provide

• Account & order details: name, email address, phone number, billing and shipping address.
• Vehicle information: year, make, model, and trim, used to check part fitment for your order.
• Payment information: processed securely by our third-party payment provider (see Payment Processing) — we do not store full card numbers on our servers.
• Communications: messages you send us via contact forms, email, or phone support.

Information Collected Automatically

• Device & usage data: IP address, browser type, device type, pages viewed, and time spent on the site.
• Cookies & similar technologies: as described in Cookies & Tracking Technologies below.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including verifying part fitment for your vehicle
• Communicate with you about orders, shipping updates, and customer support requests
• Improve our website, product catalog, and shopping experience
• Send marketing communications, where you have opted in, which you can unsubscribe from at any time
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations, such as tax and accounting requirements

Cookies & Tracking Technologies

We use cookies and similar technologies to keep your cart working correctly, remember your preferences, and understand how visitors use our site. These may include:

• Essential cookies: required for core site functions like your shopping cart and checkout.
• Analytics cookies: help us understand site traffic and usage patterns (e.g., Google Analytics).
• Advertising cookies: used to show relevant ads and measure campaign performance, where applicable.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect site functionality, such as your ability to complete a purchase.

Payment Processing

All payments made on truckparts4x4.com are processed through PCI-DSS compliant third-party payment processors. We do not store your full credit card number, CVV, or banking credentials on our servers. Payment processors handle your payment data according to their own privacy policies and security standards.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers: payment processors, shipping carriers, and platforms that help us operate the site (e.g., hosting, email delivery, analytics).
• Legal & safety purposes: when required by law, court order, or to protect the rights, property, or safety of TruckParts4x4, our customers, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including order history for warranty and return purposes, and to comply with our legal, accounting, and tax obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal exceptions
• Opt out of marketing communications at any time
• Object to or restrict certain processing of your information

To exercise any of these rights, contact us using the details in Contact Us below. We may need to verify your identity before processing your request.

Data Security

We use industry-standard technical and organizational measures — including encrypted checkout and restricted internal access — to protect your personal information from unauthorized access, alteration, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

Our site may contain links to third-party websites, including manufacturer pages and payment providers. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us: